Legal

Privacy Policy

Last updated: 1 October 2026

This Privacy Policy explains how MEETLOVE LONDON LIMITED (“Meetlove London”, “we”, “us”, “our”) collects and uses personal data when you visit meetll.com, contact us, or work with us as a client or business partner. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

2. Personal data we collect

• Enquiry information – when you use the enquiry form or email us: your name, email address, company name, indicative advertising budget and the content of your message.
• Business contact information – names, job titles, work email addresses and phone numbers of individuals at our clients, prospective clients and suppliers.
• Contract and billing information – information needed to provide our services, issue invoices and keep accounting records.
• Technical information – when you visit our website, our hosting and security provider automatically processes technical data such as your IP address, browser type and the pages requested, to deliver the site securely.

We do not intentionally collect special category data, and our website is not directed at children.

3. How we use your data and our lawful bases

Purpose	Lawful basis
Responding to enquiries and discussing potential services	Legitimate interests (responding to business enquiries); steps taken at your request before entering into a contract
Providing advertising strategy, campaign management, media buying and analytics services to clients	Performance of a contract
Invoicing, accounting, tax and compliance checks (including checks required by banks and payment providers)	Legal obligation; legitimate interests
Operating, securing and maintaining our website	Legitimate interests (keeping our website available and secure)

We do not sell personal data and we do not use the details you send us through this website for automated decision-making or profiling.

4. Who we share data with

We share personal data only where necessary, with:

• IT and service providers that support our business, such as website hosting and security (Cloudflare), business email (Zoho) and web fonts (Google Fonts);
• advertising platforms (such as Google, Meta, TikTok and Amazon) where needed to set up and manage campaigns on behalf of our clients;
• banks, payment providers, professional advisers and accountants;
• authorities, regulators or courts where we are required to do so by law.

Our service providers act on our instructions and are required to keep personal data secure.

5. International transfers

Some of our service providers process data outside the United Kingdom. Where personal data is transferred outside the UK, we rely on adequacy regulations or appropriate safeguards such as the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.

6. How long we keep data

• Enquiries that do not lead to a business relationship: up to 24 months from our last contact.
• Client and supplier records, contracts and invoices: for the duration of the relationship and up to 6 years afterwards, to meet UK legal and accounting requirements.
• Technical website data: for the limited periods set by our hosting and security provider.

7. Cookies

Our website does not use advertising or analytics cookies and does not track you across other websites. Our hosting and security provider may set strictly necessary cookies to protect the site against malicious traffic; these do not require consent. When the site loads web fonts from Google, your browser connects to Google’s servers, which receive your IP address.

8. Your rights

Under UK data protection law you have the right to:

• request access to the personal data we hold about you;
• ask us to correct inaccurate or incomplete data;
• ask us to erase your data or restrict how we use it;
• object to processing based on our legitimate interests;
• request a copy of your data in a portable format, where applicable;
• withdraw consent at any time, where we rely on consent.

To exercise any of these rights, email info@meetll.com. We will respond within one month.

9. Complaints

If you have concerns about how we use your personal data, please contact us first. You also have the right to complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.

10. Security

We use appropriate technical and organisational measures to protect personal data, including encrypted connections (HTTPS) and access controls on the systems we use.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with the date it was last updated.